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Cavet Emptor = Buyers Beware!
Be carefull when reading so called reviews as many are not from real customers but business rivals and many of the rave ones are written by the companies or their friends
Also be very careful who you deal with
as there are a number of Shutter Companies that
have closed down over the past year
Most didnt have a Showroom or their own Factory they
just had a Mobile Phone or a PO Box #as their only contact point.
This sort of backyard business can close over night and you wont be able to contact them.
You should only do business with a reputable registered business that have a showroom where you can see and test the product for yourself
A number of businesess are now puting a "Disclaimer" page on their websites and this means you can take with a grain of salt any of the claims they make about the products they sell
SOME FRIENDLY ADVISE THAT WILL SAVE YOU MONEY AND HEARTACHE
DO NOT PAY all the full price for your shutters up front - you only need to pay a deposit
FIRST AND FOREMOST MAKE SURE YOU PAY
THE RIGHT PRICE FOR QUALITY CSIRO Tested AUSTRALIAN MADE SHUTTERS
Dont be ripped off by paying a very high price for the same product or worse a sub standard product from China!
Dont pay for any quote - our quotes are FREE as ALL quotes should be
When purchasing window roller shutters keep the following in mind - that in many cases the purchase of Window Roller Shutters for your home is a big investment so you should try and get the best product for best value for money.
We at Secure give you a REAL firm fixed price with no hidden costs like paying extra for the Electrician or adding the GST on after to the price is given.
Some sales people make it look like you are saving you a large amount off the their first price by giving you a fake discount of thousands dollars that have already been put on top of the price then taken off.
You have actually "SAVED" Nothing!
Know what you are buying
YOU SHOULD BE SHOWN ALL THE COMPONENTS AND HAVE
THEIR PURPOSE AND WHERE THEY ARE MADE AND THE
QUALITY AND USE EXPLAINED IN DETAIL
THE BULK OF PROFILES/SLATS USED IN AUSTRALIA ARE
GERMAN DESIGNED - CSIRO Tested and AUSTRALIAN MADE for our
harsh AUSTRALIAN Summer Conditions
No shutter Profiles are scratch resistant as one company claims!
They are NOT imported from Germany! as some sales people would like you to believe!
THERE IS NOW UNFORTUNATELY A LOT OF INFERIOR
QUALITY IMPORTED Asian PROFILE PRODUCT MAINLY FROM CHINA ON THE MARKET.
Beware as it is not made to our Australian higher standard thickness and
special paint required required to handle our harsh weather conditions
THE TRUTH ABOUT TUBULAR ELECTRIC MOTORS
MAKE SURE YOU ARE BEING OFFERED AN AUTHENTIC
European made Electric Motor like our fully imported
German Becker and Somfy Motors have a
a Full 10 year replacement warranty- parts and labour.
Our German Becker and French Somfy MotorsTubular Motors
are manufactured in Europe NOT in CHINA
There a unfortunately a number of companires that will try and pass off their Chinese made motors as European
Most of these motors have Motors have a fake european name
They will claim their motors are IMPORTED FROM EUROPE when they are in fact 100% made in Asia - mainly China
Always ask where the motors are MADE and ask them to prove where the factory is with a proper website and address
There are NO Roller Shutter Tubular Electric Motors that are currently Australian Made!
but there are a number that are claimed to be "Australian/Geman made and designed" electric tubular motors but they are actually made 100% in CHINA
If someone tells you that their product is
Australian Made ask them to PROVE it! (website,address of suppliers etc)
Always ask if they have a 10 Year Full replacement Warranty and if it is Parts and Labour
like our Becker and Somfy motors that do have a written 10 year full replacement warranty on parts and labour
Another common sales trick used!
Dont fall for the "bending" of the profile trick some sales people still use to discredit other products!
All normal profile material on the market except Extruded
will flex if it is twisted for long enough!
CHECK YOUR WARRANTY TERMS
A FULL REPLACEMENT WARRANTY
Is Parts and Labour for the lenght of the written warranty
Dont fall for the 5 YEAR Warranty on Electric Motors that some companies promote
BUT HAVE ONLY A ONE YEAR LABOUR COMPONENT
and then they charge a fee to have someone come out and charge a fee
A FREE replacement warranty means just that - you dont pay any money to have the part replaced over the period of the warranty
Most companies only offer ONE YEAR on Labour to replace Asian Electric Motors and after one year they will try and charge you $300 - $400 to fit the motor
The 10% GST off lie!
NO legitimate ethcal company tries to cheat the ATO - only fly by nighters and backyard operators do this sort of thing
THERE IS NO SUCH THING AS A "TODAY ONLY PRICE''
OUR FINAL PRICE IS VALID FOR 3 MONTHS.
We also dont take a long time to present our product as we know your time is valuable .
The lies about "noise reduction"
There are still some companies claiming that shutters
will reduce noise by up to 80% = thats just NOT True!
the best a normal shutter will do is a about 50% reduction
For a fair hassle free quote
CALL 1800 554 877
OR Email: Send your window sizes for an online quote to
I hope this page has been of some help for you when choosing to install Window Roller Shutters on your property
Regards Dennis Prior
Director De International International Group Pty Ltd
Trading as Secure Window Roller Shutters
1800 554 877
NB: We are Melbourne based servicing Victoria only