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Cavet Emptor = Buyers Beware!
Dont be ripped off!
Be careful when reading so called reviews as many are not from real customers but business rivals and many of the rave ones are written by the companies or their friends
Also be very careful who you deal with as there are a
number of Shutter Companies that have closed down
over the past year
Most didnt have a Showroom or their own Factory
they just have a Mobile Phone or a PO Box # as their only contact point.
This sort of backyard business can close over night and you wont be able to contact them.
You should only do business with a reputable registered business that have a showroom where you can see and test the product for yourself
SOME FRIENDLY ADVISE THAT WILL SAVE YOU MONEY AND HEARTACHE
Be very wary of any 40-50% off offers as there is no fixed price for shutters
DO NOT PAY the full price for your shutters up front - you only need to pay a deposit
FIRST AND FOREMOST MAKE SURE YOU PAY
THE RIGHT PRICE FOR QUALITY CSIRO Tested
AUSTRALIAN MADE SHUTTERS
Dont be ripped off by paying a very high price for the same product or worse
a sub standard product from China!
Dont pay for any quote - our quotes are FREE
When purchasing window roller shutters keep the following in mind - in many cases the purchase of Window Roller Shutters for your home is a big investment so you should try and get the best product for the best value for money.
We at Secure Shutters give you a firm fixed price with no hidden costs like paying extra for the Electrician or adding the GST on after to the price is given.
Some sales people make it look like they are saving you a large amount off the their first price by giving you a fake discount of thousands dollars that have already been put on top of the price then taken it off.
You have actually "SAVED" exactly Nothing!
Know what you are buying
THE SALES CONSULTANT SHOULD SHOW YOU ALL THE COMPONENTS AND
EXPLAIN THEIR PURPOSE AND WHERE THEY ARE MADE
THE BULK OF PROFILES/SLATS USED IN AUSTRALIA ARE
GERMAN DESIGNED - CSIRO Tested and AUSTRALIAN MADE for our
harsh Australian summer conditions
No shutter Profiles are scratch resistant as one company claims!
THERE IS NOW UNFORTUNATELY A LOT OF INFERIOR
QUALITY IMPORTED Asian PROFILE PRODUCT MAINLY FROM CHINA ON THE MARKET.
Beware as this product is not made to our Australian higher standard
thickness of .34 mm and they dont use the special paint developed to handle our harsh weather conditions
THE TRUTH ABOUT TUBULAR ELECTRIC MOTORS
Please make sure you are getting genuine
*European made Electric Motors
Like our fully imported
German Becker and French Somfy Motors
With a full 12 year Warranty - parts and labour.
Our German Becker and French Somfy Tubular Motors
are 100% manufactured in Europe and are fully compliant
with our Australian Electricial Standards
There are unfortunately a number of companies that will try and
pass off their Chinese made motors as European
Most of these motors will have a fake European name
They will claim their motors are imported form Europe
when they are in fact are 100% made in Asia - mainly China
Ask where their motors are MADE and ask them
to prove where the factory is with a proper website and
There are NO Roller Shutter Tubular Electric Motors that are
currently Australian Made! they are more likely made 100% in CHINA
Another common sales trick used!
Dont fall for the "bending" of the profile trick some sales people still use to discredit other products!
All normal 40 mm x 8 mm profile material on the market will flex if it is twisted for long enough!
CHECK YOUR WARRANTY TERMS
A FULL REPLACEMENT WARRANTY means just that and
is both Parts and Labour for the length of the written warranty
Dont fall for the "5 YEAR Warranty" on Asian Electric motors
that have ONLY A ONE YEAR LABOUR COMPONENT
these companies will charge a fee ($250.00 or more) to have someone come out to replace the motor if the motor breaksdown after only one year in service
A FREE replacement warranty means just that - you dont pay
any money to have the part replaced over the period of the
The 10% GST off lie for cash con!
NO legitimate ethcal company tries to cheat the ATO - only fly by nighters and backyard operators do this sort of illegal business and cannot issue Tax Invoices
There is no such thing as a "TODAY ONLY PRICE''
OUR FINAL PRICE IS VALID FOR 3 MONTHS.
We also dont take a long time to present our product to you as we know your time is valuable .
The untruths about "noise reduction"
There are still some companies claiming that their shutters
will reduce noise by up to 80% = thats just NOT True!
a normal 40 mm x 8 mm profile shutter will do
at best about a 50% noise reduction
For a fair hassle free quote
CALL 1800 554 877
OR Email: Send your window sizes or Plan for an online quote to
I hope this page has been of some help for you when choosing to install Window Roller Shutters on your property
Regards Dennis Prior Manager
Secure Window Roller Shutters
1800 554 877 or 0402 100 394
NB: We are Melbourne based servicing Victoria only